1. General information
The content on vmasocial.us, including articles, service descriptions, plan descriptions, guides and answers to frequently asked questions, is provided by VMA Social Media LLC for general information about our services. It is not a binding offer. Prices are not published on this website. The scope and price of any engagement are set out only in a written Proposal, under our Terms of Service.
2. No guarantee of results
Digital marketing results depend on many factors outside our control, such as your product, price, offer, market, competition, budget, timing, reputation and customer service. We do not guarantee any specific number of followers, reach, impressions, engagement, leads, sales, revenue, search rankings, cost per result or return on ad spend (ROAS). Any forecast, benchmark or estimate we share is an educated projection, not a promise.
What we do guarantee is that we will deliver the agreed work, on the agreed timelines when we have what we need from you, with transparent reporting on how it performs.
3. Dependence on third-party platforms
Our services rely on platforms owned and operated by other companies, such as Instagram, Facebook, TikTok, YouTube, Google, LinkedIn, X, WhatsApp, Shopify and WooCommerce. These platforms can change their algorithms, features, advertising policies, pricing, reporting and terms at any time, and can reject ads, limit reach or restrict or suspend accounts at their own discretion. Their outages and data limitations also affect performance and tracking. We are not responsible for these decisions or their effects, although we will help you understand and respond to them.
4. Not legal, tax or financial advice
We are a marketing and digital services agency, not a law firm, accounting firm or financial adviser. Information on this site and in our communications about advertising rules, privacy laws, consumer protection, taxes, business structure or finances is general and educational. It is not legal, tax, accounting, investment or financial advice and does not create any professional relationship of that kind. Please consult a qualified professional licensed in your jurisdiction before making decisions in those areas.
5. Testimonials and examples
Testimonials, case studies, portfolio pieces and performance examples on this site reflect the experience of specific clients in specific circumstances. They are not typical and are not a guarantee that you will obtain similar results. Results vary based on each business and the factors described above. Where we show figures, they come from the client’s own platform reports for the period stated. We do not pay for testimonials; if a client received any benefit related to a testimonial, we will disclose it.
6. Use of AI tools
We may use artificial intelligence tools to assist with research, ideas, drafts, copy, translation, images and video editing. Every AI-assisted piece is reviewed and edited by a person on our team before it is delivered or published. AI tools can make mistakes, so we also ask our clients to review the accuracy of claims about their own business before approval. We do not use AI to imitate real people without their permission, as explained in our Acceptable Use & Content Policy.
7. Third-party links
This website may contain links to third-party websites, platforms and tools, including WhatsApp and social media. We provide them for convenience only. We do not control and are not responsible for their content, availability, security or privacy practices, and a link does not mean we endorse them. Your use of those websites is governed by their own terms and policies.
8. Trademarks and independence
Instagram, Facebook, Meta, WhatsApp, TikTok, Google, YouTube, LinkedIn, X, Shopify, WooCommerce, Canva and other product and company names mentioned on this site are trademarks of their respective owners. We use them only to describe the platforms we work with. VMA Social Media LLC is an independent company and is not affiliated with, endorsed by, sponsored by or a partner of any of these companies, unless we state a specific partnership in writing.
The VMA Social Media name, logo and website content are the property of VMA Social Media LLC and may not be used without our written permission.
9. Accuracy and availability
We work to keep the information on this site accurate and current, but it may contain errors or become outdated, and we may change it at any time without notice. Prices and service details are confirmed in your Proposal or invoice. The website is provided “as is” and “as available”, and we do not guarantee that it will always be available, uninterrupted or free of errors or harmful components.
10. Limitation of liability
To the fullest extent allowed by law, VMA Social Media LLC is not liable for any loss or damage arising from your use of, or reliance on, the information on this website. Liability related to our services is governed by Section 19 of our Terms of Service.
Contact us about this document
VMA Social Media LLC
1200 Brickell Ave, Suite 1950, Miami, FL 33131, United States
Email: legal@vmasocial.us
Phone: +1 (305) 000-0000
We respond to written requests within thirty (30) days, unless this document states a different period.